Shipping Policy
At Vessel, we are pleased to offer free shipping on all orders, no minimum purchase required. We want to ensure that your shopping experience is as smooth and enjoyable as possible, from the moment you make your purchase to the delivery of your beautiful glass pieces.
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1. Shipping Locations
We currently offer free shipping within the United States and its territories. If you are located outside of this area, please contact us at contact@vesselglassware.com for more information about international shipping options.
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2. Processing Time
Once your order is placed, it typically takes 1-2 business days to process and prepare for shipping. You will receive an email confirmation when your order has shipped.
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3. Delivery Time
The estimated delivery time for your order depends on your location. Generally, deliveries take between 3-5 business days for domestic orders. Please note that during peak seasons or due to unforeseen circumstances, there may be slight delays.
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4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment online.
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5. Shipping Method
All orders are shipped using reliable carriers such as USPS. We will select the most appropriate shipping method to ensure your items arrive safely and promptly.
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6. Lost or Damaged Items
While we take great care in packaging your order, if your items are lost or damaged during shipping, please contact us immediately at contact@vesselglassware.com. We will work with you to resolve the issue and ensure you receive a replacement or refund if necessary.
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7. Address Accuracy
Please double-check your shipping address before completing your order to avoid delays or delivery issues. Vessel is not responsible for orders that are delayed or lost due to incorrect or incomplete address information.
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8. Contact Us
If you have any questions or concerns about your order or shipping, feel free to reach out to us at:
Vessel
Email: contact@vesselglassware.com
Mailing Address: P.O. Box 131 Lewisburg, WV 24901